Returns FAQ

Want to know about returns? just click on a question to find out the answer

If you require an exchange please give us full details of your requirements. This can be a different type of the same product, or a different product altogether. Our returns team will do our best to find what you want, but if they are unavailable we will refund you and let you know.

Unfortunately at the moment we are unable to offer exchanges on international orders. If you would like something different, please return your item for a refund and place a new order online.

You can send the items back via the post but let us know before so we can make sure we are expecting it. We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.